Contact information
Questions about an order, fitting your lights or anything else? We're happy to help.
Email: hello@haloriders.shop
We reply within 1–2 business days, Monday to Friday, Melbourne time.
To help us help you faster, please include:
- your order number (it's in your confirmation email)
- the name and email you used at checkout
- for a damaged, faulty or wrong item: clear photos or a short video of the problem and the packaging
Order questions? Check our Shipping Policy for delivery times and tracking, and our Refund Policy for faulty or damaged items.
Instagram: @haloriders. Please don't send order or payment details by DM.
Business details
| Trading name | Halo Riders |
| Legal business name | Real World Media Global |
| ABN | 43 322 471 500 |
| hello@haloriders.shop | |
| Business address | 2 Ridley Court, Doncaster East VIC 3109, Australia (not a returns address — please don't send items here unless we ask you to) |
| Website | haloriders.shop |
HALO RIDERS