Contact information

Questions about an order, fitting your lights or anything else? We're happy to help.

Email: hello@haloriders.shop
We reply within 1–2 business days, Monday to Friday, Melbourne time.

To help us help you faster, please include:

  • your order number (it's in your confirmation email)
  • the name and email you used at checkout
  • for a damaged, faulty or wrong item: clear photos or a short video of the problem and the packaging

Order questions? Check our Shipping Policy for delivery times and tracking, and our Refund Policy for faulty or damaged items.

Instagram: @haloriders. Please don't send order or payment details by DM.


Business details

Trading name Halo Riders
Legal business name Real World Media Global
ABN 43 322 471 500
Email hello@haloriders.shop
Business address 2 Ridley Court, Doncaster East VIC 3109, Australia (not a returns address — please don't send items here unless we ask you to)
Website haloriders.shop